Annual fee for financial service providers:
|1 to 4 client advisor||CHF 500|
|5 to 10 client advisors||CHF 1000|
|11 to 50 client advisors||CHF 1500|
|51 and more client advisors||CHF 2500|
The one-off connection fee is CHF 100. Specialdeal: Financial service providers who register by 23rd December 2020 do not pay a connection fee!
Fees for financial customers:
The registration fee for submitting an application for mediation is between CHF 150 and a maximum of CHF 250 in exceptional cases (depending on the amount in dispute, the complexity of the dispute and the volume of documents submitted).
Fees for mediation negotiations (to be borne by the financial service provider concerned):
The fees for conducting a mediation hearing in the case of paragraph 12 of the Rules of Procedure are CHF 600 to CHF 3500. The hourly rate for mediations by the Ombudsman is CHF 200.